On Monday, August 25, I placed an order for 8 items, 6 of them were expected to be delivered the next day, August 26th. However, Amazon sent me a "sorry message", saying that the above 6 items would be delivered on August 27th. But these items were never delivered. Now, Amazon reports that these items will arrive on August 28th. If I desperately needed these items, I'd find another seller and buy similar things (if possible). One can understand why I am annoyed at Amazon, and may cancel this order if it doesn't come by the weekend. Of these items, 3 are used to remove unwanted back hair, apply makeup, and help my wig stay on my head. Luckily, I can get by for a while without these items.
A while back, RQS and I went to the Amazon fulfillment center to see how the firm processes goods. It's a highly automated process, with people performing repetitive tasks all day. (Not a job I'd want.) The tour guise pointed out spots where items can get mishandled, or fell into the cracks of the process. I'll bet that my shipment fell into the latter category, as Amazon reported that the package had been received at the Hawthorne, NY distribution center. (Sadly, that message can't be retrieved, and all I have is the status from the day before.) But what could have happened? Knowing how much they know about any package, whether it has been assembled, packed, shipped, or delivered, what could have gone wrong? A 1-day delay is understandable, with a loose understanding of Amazon's processes. But a 2-day delay without a full explanation is not understandable, given Amazon's technology.
Hopefully, this delivery will arrive tomorrow. If not, well....
