Showing posts with label Computer Networks. Show all posts
Showing posts with label Computer Networks. Show all posts

Saturday, June 22, 2024

Getting little things out of the way

 


OK, this is not a good shot of it.  But this piece of equipment cost me the better part of 2 hours (maybe more) in trying to get my internet running with a faster interface unit.  If I had known what I was about to get into, I might have said: "To Hell With It!" and waited until I got back from my trip.

But first....

I spent much of the day as Mario, simply because the co-op's board meeting was to be held thins evening, and I was in charge of the Zoom link.  It didn't make much sense for me to go out as Marian, especially when I wasn't going to have enough time to enjoy myself before the meeting.

Around 4 pm, I started to work on switching over from the old cable interface box to a new one, and this is where the trouble began.  Given that the new unit was not registered to my account, I would have to call the cable company for technical support.  Unfortunately their IVR ("Intelligent" Voice Response) got me hung up in the wrong part of a diagnostic loop and wanted to have a service technician come to my house to fix the problem.  Given that I knew that the problem could be fixed remotely, I stumbled into the opportunity to reach out to a human for help - and was on the phone for over an hour.  But this wasn't the end to my troubles.  Although I got my main computer up and running with a wireless connection (I prefer wired connections to some hardware) I couldn't get anything else running with a wired connection, as the old router no longer worked.  This meant that I was stuck having to use a new wireless network name, and this triggered more work for me.

The next task I started was to get my Roku devices up and running.  This was a minor headache, as all I had to do was find the network and enter the password. Next, I had to configure both my Chromebook and my laptop to use the new network.  And this was a little bit more of a pain than I expected. But then, the fun began.  I wanted to set up the wireless connection to my all-in-one printer/scanner/copier. Given that the machine is a little bit old, I had to use an awkward setup routine to enter in both the network name and its password.  This also meant that I had to get up on a stool to use the controls on the machine to enter this data.  Aargh!  One slip, and I'd have broken my neck.

For the most part, connecting to the new network is done.  Yes, I have to update settings on both my iPad and my cellphones to use the new network.  But this is a lower priority than just getting the important stuff up and running.

- - - - - -

I did a little packing today for my upcoming vacation.  There's still a lot that has to be done.  But I'll do the bulk of this tomorrow, as this will be the last, best chance to get this done before I go down to RQS's place....

Sunday, November 8, 2020

Quick - Find me a 5th Grader!

 


The older I get, the more I find people who are totally uncomfortable with technology. It never ceases to amaze me how well the old joke fits with these people:

"It's so easy, that a 5th grader could understand it.  Quick - Find me a 5th grader!"

And yes,what comes naturally to me is so awfully impossible for some people....

- - - - - -

The other day, one of the two women I've been dating wants to buy a computer to do her work remotely.  So we run over to the local Micro Center to pick up a new computer, and then install it.  Everything is running well until we have to set up the computer on the home network - and then things go sour.  She has left all the technology decisions to her daughter, and her daughter is nowhere around to tell us the password/passphrase used to authenticate us on the home router. As a result, we can't complete setting up the computer.

Last night, she tries to reach me while I'm at work, to figure out how to connect the software she needs to perform her business tasks. Not only is she having a hard time installing the Chrome browser, but she is having conflicts due to Microsoft trying to force her to use its Edge browser and cloud services as part of the standard Windows-10 setup.  So I agree to drive down after work to help her get her software running - and this means that I will need to do a quick change from female to male presentation before going to see her.

I'll bet that whatever problem I find will be relatively simple for me to fix.  And I'll bet that she gets in the way of me fixing it, as she will be nervous due to not understanding what's going on.  If I can't fix it, I'll let her know.  But it's likely an easy problem to resolve, and I feel confident that I can get her up and running before she works with her first client.

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