I ordered a dress from Universal Standard a little over a week ago, and it has not yet arrived. Instead, it has taken the long way from a fulfillment center in the Midwest through Chicago to New Jersey, then being bounced back and forth between mail processing centers in White Plains, Phillipsburg, NJ and Saint Louis. It now seems to make sense to start taking bets whether this package will ever be delivered to me, or returned to the fulfillment center.
Universal Standard is aware of this problem and stated the following in its email to me:
Thank you for reaching out to US.
We are so sorry to hear that. Usually, we do not reship orders after they are sent back to US but since this was the last one we are willing to work with the warehouse and have it reshipped if it makes it back to US. The only issue with this is if it does make it it might take even a month. If you are willing to wait we are happy to reship then.
Please let US know how to proceed.
Even though it took a little while for Universal Standard to respond to my request for help, they are giving me a satisfactory response. I informed them that I would like to have the dress reshipped, and that I would have no problem waiting a month for the dress - there would still be two more months of summer to enjoy the dress.
As I write this, the dress is again in White Plains, as noted in the tracking information below. I will add a postscript to this entry if (or hopefully, When) the dress reaches a final destination....
Preparing for Delivery
Moving Through Network
Arrived at USPS Regional Facility
WHITE PLAINS NY DISTRIBUTION CENTER
June 1, 2023, 12:41 am
Departed USPS Facility
PHILLIPSBURG, NJ 08865
May 31, 2023, 10:37 pm
Arrived at USPS Facility
PHILLIPSBURG, NJ 08865
May 31, 2023, 8:27 pm
Departed USPS Regional Facility
ST LOUIS MO PACKAGE SORTING CENTER
May 31, 2023, 1:14 am
Arrived at USPS Regional Facility
ST LOUIS MO PACKAGE SORTING CENTER
May 30, 2023, 10:01 pm
Arrived at USPS Facility
SAINT LOUIS, MO 63125
May 30, 2023, 8:29 am
Arrived at Post Office
SAINT LOUIS, MO 63125
May 30, 2023, 7:06 am
In Transit to Next Facility
May 29, 2023
Arrived at USPS Regional Facility
WHITE PLAINS NY DISTRIBUTION CENTER
May 28, 2023, 12:45 am
Departed USPS Facility
PHILLIPSBURG, NJ 08865
May 27, 2023, 10:46 pm
Arrived at USPS Facility
PHILLIPSBURG, NJ 08865
May 27, 2023, 7:49 pm
Arrived at USPS Regional Facility
SAINT LOUIS MO NETWORK DISTRIBUTION CENTER
May 27, 2023, 1:53 pm
Departed USPS Regional Facility
CHICAGO IL NETWORK DISTRIBUTION CENTER
May 27, 2023, 5:44 am
Arrived at USPS Regional Facility
WHITE PLAINS NY DISTRIBUTION CENTER
May 27, 2023, 5:36 am
Departed USPS Facility
PHILLIPSBURG, NJ 08865
May 27, 2023, 3:41 am
Arrived at USPS Facility
PHILLIPSBURG, NJ 08865
May 26, 2023, 10:58 pm
Departed USPS Regional Origin Facility
CHICAGO IL NETWORK DISTRIBUTION CENTER
May 26, 2023, 12:47 pm
Arrived at USPS Regional Origin Facility
CHICAGO IL NETWORK DISTRIBUTION CENTER
May 25, 2023, 1:00 am
Accepted at USPS Regional Origin Facility
ELK GROVE VILLAGE IL DISTRIBUTION CENTER
May 24, 2023, 11:45 pm
Shipping Label Created, USPS Awaiting Item
ELK GROVE VILLAGE, IL 60007
May 24, 2023, 3:34 pm
