A few weeks ago, I turned 65. Switching over my insurance plans is a pain in the ass. For example, I have a membership number with CVS/Caremark, which I've used to order medications from the mail order pharmacy. Unfortunately, CVS/Caremark couples one's insurance plan to one's membership so tightly, that the only way to go to a new insurance company is to get a new membership number. Something is very wrong with the design of Caremark's system, as a membership number should be tied to an individual, and not first to the insurance company.
All I wanted to do is to tell Caremark that Fidelis Care is no longer my insurance company of record for prescriptions, and to point to Silver Scripts in its stead. There seems to be no way to do this. (Please tell me if I'm wrong.) So I had to open another email account just to allow Caremark and Silver Scripts to talk to each other, with me as the covered insured party. Sadly, Caremark dropped the ball to do this. So now, I will lose ALL my prescription history, and have to have my doctor start writing new scripts from scratch. Ouch!
As you can guess, I'm pissed. I'll be even more so if someone shows me a way that this could have been done. It's almost enough to go postal, but with legalized cannabis, there are better ways to find relaxation and relief. 😁
