Wednesday, June 5, 2024

A relaxing day in Queens

 


RQS was up by 10:30 am, while I didn't get up until noon.  I must have been very sleepy when we went to bed the night before....

Once I woke up, we proceeded to take care of little things, such as proof-reading an email RQS was sending to Princess Cruises.  We have our complaints about the cruise line's app, and needed to find out why we couldn't make sense of certain things.  For example, RQS had purchased an extra pair of specialty dinners for our Norwegian cruise, but it didn't show up in billing or our list of things purchased.  Neither the website or Princess' app gave us the info we needed.  So, it was time to ask for help in resolving this issue. Next, we paid off the cruise we're taking this Autumn.  I figure that we have each spent close to $9k in travel this year, and we are sure to get our money's worth from our Norway and Bermuda cruises.  

And then....

RQS asked me for help with her computer.  Every time she opened up a MS Word document, a window would freeze, and she couldn't get rid of it.  I was lucky to figure out what to do to allow her to edit Word documents.  But I couldn't eliminate the problem....

Two years ago, RQS bought her laptop, and we installed MS Office before porting programs from her old computer.  One problem - we didn't clear out all of the links between her computer and her former office.  Settings that would have her computer try to log into her former employer's system were still in place.  Since she was no longer affiliated with the employer, she could not log in, and Office-365 (the cloud version of MS Office) wouldn't let her access any Word format document.  I experimented a little and found a workaround - she'd have to tell the system to try a different account, then cancel the log in attempt before trying to select a Word format document to edit.  Since I can't find the link to log into her former office, I couldn't deactivate or eliminate that process from starting.  So she'll have to take it to a software specialist after our next cruise.

All too soon, I had to leave.  And by 7 pm, I was home.  But I still had to go out and pick up a book from the library before I could rest.  So it was off to the library, and then back to the house for the evening.

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