Showing posts with label Princess App. Show all posts
Showing posts with label Princess App. Show all posts

Wednesday, June 5, 2024

A relaxing day in Queens

 


RQS was up by 10:30 am, while I didn't get up until noon.  I must have been very sleepy when we went to bed the night before....

Once I woke up, we proceeded to take care of little things, such as proof-reading an email RQS was sending to Princess Cruises.  We have our complaints about the cruise line's app, and needed to find out why we couldn't make sense of certain things.  For example, RQS had purchased an extra pair of specialty dinners for our Norwegian cruise, but it didn't show up in billing or our list of things purchased.  Neither the website or Princess' app gave us the info we needed.  So, it was time to ask for help in resolving this issue. Next, we paid off the cruise we're taking this Autumn.  I figure that we have each spent close to $9k in travel this year, and we are sure to get our money's worth from our Norway and Bermuda cruises.  

And then....

RQS asked me for help with her computer.  Every time she opened up a MS Word document, a window would freeze, and she couldn't get rid of it.  I was lucky to figure out what to do to allow her to edit Word documents.  But I couldn't eliminate the problem....

Two years ago, RQS bought her laptop, and we installed MS Office before porting programs from her old computer.  One problem - we didn't clear out all of the links between her computer and her former office.  Settings that would have her computer try to log into her former employer's system were still in place.  Since she was no longer affiliated with the employer, she could not log in, and Office-365 (the cloud version of MS Office) wouldn't let her access any Word format document.  I experimented a little and found a workaround - she'd have to tell the system to try a different account, then cancel the log in attempt before trying to select a Word format document to edit.  Since I can't find the link to log into her former office, I couldn't deactivate or eliminate that process from starting.  So she'll have to take it to a software specialist after our next cruise.

All too soon, I had to leave.  And by 7 pm, I was home.  But I still had to go out and pick up a book from the library before I could rest.  So it was off to the library, and then back to the house for the evening.

Wednesday, July 12, 2023

California Vacation 2023 - Some Final Thoughts

 

As some of my readers might know, I chose to cruise out of Los Angeles, so that I could visit my uncle. When I originally planned this trip, my 90 y/o uncle was taking care of himself and his wife in comfort. Unfortunately, things changed since then.  In trying to care for my aunt, not setting limits, he fell and broke his hip.  Now, both my aunt and uncle are in separate care facilities, and my uncle was just told that he will never be able to live on his own again.  He was not in the right frame of mind for us to visit.

I'm glad that RQS and I scheduled a day of sightseeing in Los Angeles in addition to visiting my uncle, as neither of us thought that the day before the cruise was a wasted day.  Yes, we could have done more things if we had done more research.  But we accomplished a lot by visiting two museums and taking advantage of serendipity when we could.

We were both impressed by the level of service provided by Princess.  Yet, we were unhappy with the Princess App. The app was slow, and didn't always provide the information we needed. For example, when we needed to find out the hours for the main dining room, the app did not provide that  information.  When we wanted to find out what performers were in the main theater and the times of their shows, we could not find that on the app.  We were better served by reading the paper Princess Patter.  Not everything was bad about the app.  But Princess has a long way to go before the app can replace many of the things best done the old fashioned way.

This trip made RQS feel that we need to spend more time in California on our next visit.  Not only is San Francisco worth more than spending just two days there. But the same could be said for San Diego as well.  Only Los Angeles stands out as "a suburb in search of a city."  And who wants to visit a suburb when one can visit a city?


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