My Texas friends are flying on a budget airline to meet us in Chicago this fall. Unfortunately, it looks like the budget airline has changed its route structure, and now my friends will arrive in the Windy City 3 hours later than planned. AARGH! This screws up the plans for the first evening of our stay.
The following is a clipping from a chat that went on earlier in the day:
Both of my friends are taking a "Budget Airline" to get between Point A and Point B. Neither realized that their discount carrier has a habit of "nickel-diming" its customers, and that one can often get an equally good deal from one legacy carriers. Now, they are thinking of a more expensive "Plan B", in case things get screwed up again.
Can I trash the discount carrier for changing flight schedules 4 months in advance? Possibly. But I choose not to do it, as getting a cheap fare involves trade-offs, and the possibility of experiencing events like this is one of the trade-offs one has to make for the cheap fares. As for me, I'd rather pay a full rate and get better service....
PS: One of my friends cancelled her flight on Spirit Airlines, and got a flight on Southwest for a similar fare. Yes, she may be out the money. But she simply doesn't like what Spirit did, nor does she like their terrible schedules.