Showing posts with label Restaurant Six. Show all posts
Showing posts with label Restaurant Six. Show all posts

Tuesday, November 21, 2023

Tapas


As I understand things, Spanish style Tapas are supposed to look like the dishes above.  Last night, we went to a restaurant that claimed to serve tapas, but served (what at best) could be called American style appetizers) - and we enjoyed the meal.

But first....

This was not going to be a day out as Marian, as I had to carry a couple of heavy donation bags to my car to be dropped off at Green Drop and didn't leave myself much time to do so.  Once I took care of this effort (which wasn't too much of an effort at all), we went back home to take care of laundry before going out again.

NoMa Social is a Tapas restaurant located in a hotel with the same name.  It's in the old Radisson space in New Rochelle, NY, and primarily serves the people staying at the hotel.  In a bid to gain more local business, they partnered with Groupon.com to sell 50% off coupons that could be used for meals.  Since our coupon would expire soon (given our busy November/December schedule), we decided to use it now.  (My doctor would scold me, if he knew how many rich meals I'd be eating in a two week period. But I digress....)  So, it was off to New Rochelle, where we found NoMa with the help from Google Maps.

The restaurant part of the hotel is located to the side of the hotel's entrance.  It is bright, minimalist in appearance, where the bar is the center of attention.  Most of the place is a contrast of white and black, with animated deep sea images being projected on the full width and height of the wall.  We were told to sit down where we pleased, and our waitress arrived shortly afterwards.  We ordered the special for $68, which included a pitcher of sangria, with five dishes of our choice.  We chose the following dishes: Crispy Pork Belly, Fried Chicken Dumplings, Tacos (Shrimp, Chorizo, and Beef), Calamari, and Buffalo Wings.  Although none of these dishes were out of this world tasty, they were filling and left us with a feeling that we will return again if we're in the neighborhood.

Why did I feel like talking about a restaurant today, instead of talking more about my bi-gendered life?

Well, the answer is that most of us TG people live mundane lives.  Being TG is not the focus of our lives.  But most importantly, Restaurant Six (that RQS, Vicki and I went to the other night) didn't even have the courtesy to even apologize after receiving a harsh (but polite) complaint email. (See yesterday's post for more info.)  I simply wanted talk about having pleasure eating out for a change, and had the opportunity to do so.

Monday, November 20, 2023

We had high expectations of a restaurant, and they failed us.

 


Hudson Valley Restaurant Week came, and we decided to have an elegant dinner at Restaurant Six.  Years ago, Vicki was married here (in the restaurant's prior incarnation), and it would be our first time back in its new incarnation.  Sadly, we were less than underwhelmed by the experience, and I found that I had to write a complaint letter before I could get to sleep.

But first....

As usual, RQS and I relaxed throughout the day until the bug took us, and we started to clean up my closet, making room for homeless accessories I own.  Several pairs of shoes found their way to a donation bag, and I gained a better organized closet.  And then we started to get ready for dinner.  

Around 5:15 pm, we left my apartment and drove to Vicki's house.  She was surprised that I was there on time (I am usually a few minutes late), and we were off to the restaurant.  I had allocated much more time than needed to reach the restaurant, as I planned to avoid taking the Taconic parkway (the most direct way) to the restaurant for safety purposes.  (I don't like driving on the stretch of road in Putnam county, as people drive at high speed on a road that has no shoulders, and has steep inclines on a curving roadbed.)  However, I decided to drive this road, as the sun was still out, and we arrived at the restaurant about an hour early.  So, we killed time by driving around for 30 minutes, and went back to the restaurant hoping to be seated early - which we were.

Instead of  repeating what I said in my complaint letter, I have to say that I wished we went somewhere else to eat, and Vicki could see that by how my conversation style differed from my usual style.  Eventually, we left the place, and I drove home on the side roads I planned to take on the way up to the restaurant.  We dropped Vicki off, and then returned home.  And that's when I decided to write my complaint letter.

Hopefully, they will fix things after reading this email.....


To the management of Restaurant Six:

This weekend, my group had the experience of dining at your establishment.  We had high expectations of your restaurant based on its reputation. Arriving early, we were seated quickly without having to wait. Although we were impressed with the ambiance and the quality of the food, we were very disappointed for the following reasons:
  1. Service was very slow.
  2. No napkins were on the table.  None of your staff noticed this even after bread and water were delivered to the table, and we had to ask for napkins .
  3. The time lapse between the serving of the appetizers and the delivery of our main courses was over 40 minutes.  After we finished our appetizers, no one cleaned up the dirty dishes on our table until one of our party asked about what happened to our main courses - and only then were the dirty dishes taken away.  Shortly after the table was cleaned, the main courses magically appeared.
  4. There was a noticeable lull in service compared to what was being received by other tables in the room.  
  5. At one point during the meal, we had an interaction with one of the wait staff, and he commented: "This is my first and last day working at this place."
  6. When my dessert was delivered to the table, it was not delivered with the spoon needed to consume it.  I had to ask for this.
  7. No one asked whether we would want coffee or tea at the end of the meal.
  8. The service was inconsistent at best.  At the beginning, the wait staff engaged readily in conversation, describing the dishes with enthusiasm.  Then, they disappeared and dropped the ball. After we asked about our main course, and it was delivered, no one bothered to apologize for the delay.
As much as I would love to come back because of the ambiance and the food, I am soured on the idea of returning due to the spotty service your staff provided.  My dining partners share the same opinion, and were very disappointed because there are many fine dining establishments in the Hudson Valley, and we expected to add this place to our list.

Beware of using credit cards on poorly designed web sites.

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