Bermuda Triangle Cruise 2026 - Afterthoughts (04/26/26)

 

Now that I'm back on dry land, I now have a chance to look back on this cruise.  Strangely enough, an old phrase from a Russian novel comes to mind:

 "Happy families are all alike; every unhappy family is unhappy in its own way"

From having friends who are polyamorous, I learned that good communication, honesty and openness are the keys to successful relationships.  In the case of cruising, good communication is essential to having a good cruise experience.  On disembarkation day, Virgin Voyages turned a good cruise experience into a disaster by poor communication.

Will I take a cruise on Virgin again?  Maybe.  But I'll have to see how they respond to a complaint letter I plan to send them.

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A question posed by an old, cynical joke was:

Besides the assassination Mrs. Lincoln, how was the play?

This same question reflects my feelings about the cruise.  If I could ignore the last hour or so onboard the ship, it would have been an excellent cruise.  Even then, communication issues were black spots on a very white sheet of paper.   Virgin depends too much on its app to notify people of things going onboard the ship.  Instead of simple announcements that the ship has made port, and that passengers can leave the ship for shore excursions, they only send quiet messages to cruisers via the app.  If one doesn't constantly look at their phone, one can't know what's going on.

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RQS and I have some time before we can schedule another cruise with Virgin.  Before then, we will be taking another cruise with Princess, and maybe a cruise with NCL Virgin won't be back in NYC until autumn.  And then, it has no cruises sailing out of New York scheduled for 2027.  Will they be in New York in 2028?  I doubt it.  And even if they were, I'm not sure if I'd sail with them again.  I don't want to deal with another experience as ugly as our disembarkation experience, even though (for us) it lasted only 15 minutes.  I'd have no problem with Virgin if it had good communications with its cruisers.  But it doesn't.  It is not a cruise line that holds up its customer experience by both belts and suspenders - they don't use both Plans A and B for communicating with its cruisers. 

PS: I got a response on my email to Virgin.  They actually looked into the details of my issue.  Hopefully, they will correct things for the next time something similar occurs.

 

 

 

A surprise contact.

 

I've gained and lost friends over the years.  Sometimes, it's because we no longer serve each other's needs anymore.  Other times, one (or both) people screw up and say/do things which create an unbridgeable chasm between those people. So I was surprised when someone, no longer a friend, emailed me the other day. I will not mention what this person said, or anything more about the contact, save that it was a surprise. Is it an opening to bridge a chasm?  I doubt it.  So I'm going to avoid responding to this person unless I get another contact, just to avoid another awkward exchange of emails.  But it got me thinking about how people screw things up and sever relationships that should be strong.

Tonight, I had a conversation with a friend who has a family problem similar to what I was dealing with before my wife died.  In my case, my wife's death was the event that gave my brother and I the ability to bridge our chasm.  Sadly, with this friend, I don't see the friend's chasm being bridged because of accusations made of a spouse and a family's reactions to those accusations.  Given that I know everyone involved in this family disaster, I feel that it is something that could have been avoided had some of the people involved had acted rationally instead of enabling someone's behaviors.  (I side with my friend on this issue, as I think that the other person has serious issues that are not being addressed.)

With my friend, a family has been torn apart because of a false accusation.  Not even a death in the family has given the parties involved enough of an opportunity to start healing their wounds. And until the accusation is properly addressed by all parties, the key players in this saga will not be able to be in the same room at the same time.  Given the health of one of the family members, I expect that the next death in the family will make it impossible for these people to address the elephants still in their rooms.

So sad.  So very sad....