Showing posts with label Bureaucracy. Show all posts
Showing posts with label Bureaucracy. Show all posts

Friday, December 13, 2024

A rescue from a "Medical Prison"

 


By the time you read this, RQS will have been out of the hospital for 2 weeks. Hopefully, her blood levels will be level, and that she will not need a new medication.

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On the day before Thanksgiving, RQS was still in the hospital waiting to be released.  Having given the shift supervisor holy hell the night before, it seems like things started to get moving quickly. By the time I got to the hospital, she had been given her new prescription and was ready to go home.  Although she was released, the social worker assigned to her had arranged for RQS to get lunch - which never came.  So, RQS got dressed, and we took an Uber back to her place.

Once at RQS's place, we rested for a while.  Then, RQS got dressed, and we left for Croton.  A couple of hours later, we were in my car and off to get some Chinese food for dinner.  We've been to this place near Jefferson Valley several times, but we've never came close to spending $100.  This time, we broke that barrier - but it was well worth it!  We started with the Seafood Soup for 2, and then proceeded to the main course.  RQS had the mixed Seafood over thin, fried noodles, while I had the Roast Duck with Mixed Veggies.  Everything was very tasty and well worth every cent.

By the time we got home, RQS was ready to crash.  After a few minutes watching TV, we were back in the bedroom - where she promptly fell into a much needed 13 hour sleep.

Wednesday, December 11, 2024

A prolonged hospital stay, a cancelled holiday dinner, and a chip in my windshield.

 

Today should have been a good day.  RQS was supposed to leave the hospital and come up here.  But thanks to modern bureaucracy, she's stuck in the hospital for another night.

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I'm writing this post two days before Thanksgiving.  On Monday, RQS went to the doctor for some blood work, and ended up in the emergency room due to high potassium levels.  Although she was stabilized by morning, she was caught in a bureaucratic nightmare.  Both the doctors and nurses told her that she'd be going home today.  But the fates didn't get the message.

Around 9 am, RQS was told (for the first time) that she'd be going home by the afternoon.  Noon came and went, and she was told that she'd be out of the hospital before dinner.  Dinner came and went, and RQS was about to lose her cool for the third time. 

"I was told I'd be going home.  Why haven't I been discharged yet?"

The nurse on duty could only say that she was sorry, and gave the usual line of BS.  RQS demanded to see a supervisor, and found out a little more.  The medicine that works for her is expensive, and the hospital couldn't give RQS a supply without authorization from her drug formulary.  AARGH! 

"Why couldn't this have been prioritized during the day?" 

"Why has everyone been telling me that I'd be going home today?"  

"Why am I being treated like a cog in a machine, instead of a person with feelings?"

She had many more questions that couldn't be answered, and the supervisor had no power to do anything for her, save to say that he'd make a note to the daytime shift to make this a high priority.  BS, MS, and PhD - Bull S**t, More of the Same, and Piled Higher and Deeper.  If she was a VIP, they could have moved mountains for her.  But she is not.  She was breaking down on the phone.

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Now that we had no confidence that RQS would be discharged the day before the holiday, I decided to cancel the holiday dinner we planned at a local restaurant.  Then, I went to the supermarket, and my car's windshield got hit by a stone.  Now, I have to go to Safelite to get the windshield fixed before the bitter cold sets in.

I can't wait until the holiday is over and we can get back to normal....



Sunday, September 15, 2024

Some random thoughts

 

Right now, I'm thinking about what will happen if Trump wins the election.  And it doesn't look good for anyone in the LGBTIQ community.  Recently, I  found a map of states which have passed "Bathroom Bills", and these tend to be the states which seem the most extreme in "traditional values".  One thing I've learned over the years is that when religion becomes too powerful (or too weak) a force in society, that society becomes more authoritarian in enforcing conformity.

Does this affect me?  You bet it does!  And it could get much worse if these religious radicals get even more power in a Trump administration.

Looking at the map, I found that my going to the loo in Florida was a criminal act.  Given that all trans people need to take bio-breaks now and then, it would be risky for me to get off a cruise ship in this state. This has placed an artificial restriction on how I visit this state - if I do visit it at all.  Just because I can still visit in stealth mode doesn't mean that I want to do this.  Instead, I'll avoid this state altogether, with the exception of when RQS and I visit her sister.

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Right now, my brother and I are looking to file paperwork to have dual citizenship with the US and one nation in Europe.  Both of us are doing this for completely different reasons.  Yet, both of us have the same goal - to have a place to escape to if the crud hits the fan in the United States.  Could this happen?  Sadly, the answer is yes.  When I see ominous parallels between this country and the Germany of 100 years ago, I get worried. Sometimes, it's just best to be able to get out of Dodge City before sundown.

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Not all is gloom and doom with me.  The other day, I had an fMRI done as part of a scientific study. Now that the study is underway, I received an Amazon gift certificate which is enough for me to replace a dying TV I have in the house.  The software I have to use on a daily basis is fun to use, albeit not excitingly so.  (I guess I am no longer into video games in the way I once was when younger.) 

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Dealing with bureaucracy can be a big pain.  Recently, as mentioned above, my brother got a bug up his behind that we needed to accelerate the progress in getting a second passport.  To do this, we need to get official copies of our birth certificates and that of our father.  I told my brother that I needed copies of our father's death certificate (I know how large bureaucracies work with official paperwork) before I went down to the city.  He forgot to send me this paperwork, and I knew that I wouldn't be able to get our father's birth certificate for a few weeks.

My brother has way too much on his plate right nw, and he needs to feel that he's in control.  He told me of a problem that took 20 years to develop, and that he expects to clean it up in 2 years.  He may be able to clean up his firm's mess, but it will take longer for him (or someone else) to change the corporate culture that caused the problem.  He doesn't see that, as he focuses on the financial side of things and not the people side of things.

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RQS found a cruise to New England and Eastern Canada that we wanted to take in September.  Although I could afford to drop $1,200 on a whim, I knew that RQS spending this kind of coin now would get in her way of being able to afford next year's Alaska cruise.  After sending her some financial details, she realized that we would not be able to get the price of the cruise down to a level she could afford.  But damn!  The cruise was so near, and yet so far.

We certainly could use a cruise this winter.  I was thinking of taking a cheap MSC cruise and paying for RQS as a Christmas or Birthday present.  However, the cruises offered by MSC stop in Florida, and I certainly don't want to deal with Florida's bathroom laws while traveling as Marian.  I guess that we will need to find another trip to take early next year.

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When I bought my car, the salesman "helpfully" set up the radio presets in my car, as well as setting up my first service appointment.  One problem - I had to redo the presets to organize them the way I wanted and I had to schedule car maintenance earlier than he planned.  His "help" wasn't that helpful, as I now have a service appointment scheduled that I'll have to cancel soon.

While I'm thinking about my car, I shudder to think of how the auto companies will try to turn car features from purchase options to subscription options.  GM is trying to ditch Android Auto and Apple Car Ply, so that they can convert services provided by Google and Apple for FREE, and making the car owner pay for Maps, directions, etc when in the car.  I guess this may mean that I'll have to keep my car on the road longer than the 8 years I planned. 

Why do I want to replace my car within 8 years?  New York, like California is trying to force people to switch to EVs from ICE vehicles (EV- Electric, ICE - Internal Combustion Engine).  I want to buy what will likely be my last car while I can still get a gas powered vehicle.  I'll bet dollars to donuts that we will not have sufficient electric infrastructure in place to support the ICE->EV transition by 2035.  

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Enough for now.   I hope you enjoyed some of my thoughts.....

 


Friday, September 13, 2024

Trekking into NYC and taking care of paperwork

 

I had one thing that I had to take care of today, and I can blame part of my failure to do so on my brother. Yet, today's focus is not on a minor screw up, but on visiting the neighborhood in which I used to work.

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The plan for today was to trek into NYC to get an official copy of both my birth certificate and that of my deceased father.  I'd have no problem getting my own birth certificate.  But to get my dad's birth certificate, I would need an official copy of my dad's death certificate - which my brother was supposed to mail to me, but didn't.

So, around 11 am, I drove to Croton-Harmon railroad station, stopping first at a local deli. Instead of taking 5 minutes to get my usual sausage and egg sandwich, it took 15.  So I arrived at the train station with barely enough time to make the 11:48 train.  And when I say barely, I mean just that.  I was in the elevator with 3 minutes to go, and had just purchased my train ticket as the train came into the station.  Luckily, I was able to make it down the stairs and onto the train without rushing, as I'd have to wait another 30+ minutes for the next train.

Arriving at Grand Central, I noticed hot hot and humid it felt.  (I was glad that I had chosen to travel as Mario, as wearing a wig would have been too much to deal with today.)  30 minutes later, I was downtown and in front of NYC's bureau of vital records.  (I wish I had kept in the habit of walking at least 2 miles each day, as my legs were bothering me for the first mile I walked.) After checking to make sure I was at the right building, I killed time at the Starbucks across the street.

Once inside, it was bureaucracy in action.  First, one takes a number.  Next, one enters ALL the information needed to purchase a vital record, in my case a birth certificate. And then, you wait for your number to be called and to pay for your service.  While entering my data, I was told that my dad's birth certificate had to be ordered by mail AND that I needed my dad's death certificate.  AARGH!  I could have stayed comfortable and done everything by mail had my brother sent me the death certificate as promised.

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Once done with the bureau of vital records, I walked over to where I used to work (a much longer walk than I remembered) to get lunch at the Halal cart I used to regularly patronize.  Although there were 2 carts there now, I picked one that best resembled what I remembered from 10 years ago and ordered my old everyday order - a chicken and lamb combo with lots of white sauce and a touch of hot sauce.  But I now had a problem. Where could I sit down and eat?  So I decided to walk a couple of blocks and find a place to sit.  The only place I found with open seats was inside a playground for dogs.  This was perfect, as I had free entertainment provided by the dogs and their owner while I enjoyed my meal.

Soon, I was on my way back home, and I was back in my car around 5 pm.  Once at home, I fell asleep for an hour or so and then was ready to take care of some chores before calling it a day.  At least, I likely won't need to trek into NYC again for paperwork purposes anytime soon.

Friday, January 14, 2022

Bureaucracies, the bane of modern civilization - a short post.

 

The "All American Cubicle Farm" - it's one of our culture's unfortunate exports to other countries. When one has to deal with a problem transaction, your call is often routed to people like these to deal with you and your problem.  Sadly, it's the very reason many people prefer IVR systems (IVR - Intelligent Voice Recognition) over interacting with people.  As for me, I prefer people to machines, as only they can point a person in the right direction for problem resolution when a SNAFU is encountered.

Tonight, I had to deal with a problem getting my NCL Latitudes Points (frequent cruiser points) credited properly. Only after getting someone somewhat knowledgeable, I was pointed to the right area (an email form, sad to say) that will get to the right people who can help me with my problem.  AARGH!!!  While I was in the mood, I was also inclined to communicate with the travel agent who handled my most recent cruise.  I figure that I'd pose some questions, and see what he comes up with before I call him tomorrow evening.

In both cases, I was dealing with people in a Cubicle Farm.  And it's something I don't like about our modern age.  Hopefully, I'll get things resolved before I take my Hawaii cruise.  If so, it'll be another trip as Marian unless I'm sailing with a new girlfriend.  Either way, keep your fingers crossed.

Sunday, August 29, 2021

Odds and ends - nothing uneven or ending about them.

 


 

First, I won't say much about a conversation I had today.  But if handled wrong, it could have led me (and the other party) down a rabbit hole of accusations, as someone else's problems reflected issues related to me that should have been addressed in the past.  Luckily, I managed to avoid the rabbit hole, and not get stuck with indirectly referencing my past.

Next, something my immediate supervisor said at the office today leads me to believe that they are gradually planning for my exit.  If that's true, I won't cry much.  In less than a week, I'll probably be happy about it, as I will have the freedom to book a "bucket list" cruise.  No, it's not the cruise I really want to take.  Instead, it allows me to get most of what I want out of a trip to Hawaii without breaking the bank.

Now that I've talked to the custodian firm for my 401k, I'm ready to take a couple of one-time distributions.  However, I must talk to my tax lady and a financial planner before I start this process.  If I were closer to the age I could start collecting Social Security without early penalties, I'd do so.  However, it pays for me to take some money out of the 401k, and let my SS benefits grow by 8% per year.  But this is not the only issue I have to deal with.  I need to find out what are my best options involving Medicare, as well as whether I can find affordable Long Term Care insurance.

Last night, I went to visit an ex-girlfriend.  No, I'm not talking about my most recent significant ex.  Instead, I'm talking about an ex with whom I broke up about 20 years ago.  We are still friends, and this was the first dinner we've had together since before the pandemic hit.  So we had a lot to catch up on - and catch up we did.  Although I had tasty leftover BBQ ribs to take home, they didn't make it to my car.  Sadly, I left them on top of the parking pay station before I went upstairs to fetch my car from the lot.  It was just as well, as the food in this place was a touch salty, and I didn't need to have any more.  If anything, I'd have liked to chat more with my ex.  Hopefully, next time, her husband will be there as well.  He is a great guy, and I know that they are better together than we ever could have been. 

Lately, I've been looking at taking a Hawaii cruise.  The 11 day cruise tour offered by NCL is way over priced, as they have taken actions which should help reduce the spread of the virus on their ship.  Unfortunately, reducing available cabins to limit the number of passengers has also resulted in excessive price increases.  So a cruise I could have taken for about $5,000 (after all expenses) before the pandemic would not cost me about $12,000+.  There is no way I plan to spend that kind of coin for a 10 day cruise tour with the route below:

Instead, I am looking at the following cruise being offered by Holland America.  This seems to be a much better current value, I could get 18 days on a cruise ship, but only 6 days in Hawaii instead of the 10 I'd get on Norwegian.

This cruise would still keep me in the $5,000 base.  But I would still need to deal with transportation, gratuities, and excursions.  Yet, this is the trip I will likely take, as I don't see the Norwegian Cruise becoming cheaper anytime soon.  I mentioned this to a friend, and she sent me a link saying that people of our age shouldn't be going on cruises at this time.  The one issue I have regarding this cruise might be the air travel needed to reach San Diego.  I hate flying, with all the TSA headaches.

However, I have a plan to help me minimize the effect of TSA on my travels.  If I can't avoid security theater, I can make sure I'm not on stage for long. There are two TSA Trusted Traveler Programs that I am interested in: Pre-Check and Global Entry.  For the extra $15, I'm leaning towards Global Entry - even though I've never flown outside of the USA.  (I have a niece that now lives in London, UK.)  With a trusted traveler number, I can breeze through security - and reduce the number of interactions I have with people who can hassle me at key points on my trips.  So, do I spend the $85 for Pre-Check, or do I spend the $100 on Global Entry?

As I now write this entry, I am watching "When the levees broke", a documentary on Hurricane Katrina and our government's inadequate response to the needs of the people in New Orleans and the rest of the region.  Why do I mention this?  We recently started evacuating American Citizens (and a few others) from Afghanistan, and we're showing a similar ineptitude.  Americans have short memories, and we do not learn from our collective past.  A hundred years ago, we suffered from the "Spanish Flu" pandemic, and we forgot those lessons.  And now we are making the same mistakes we made a century ago.  I've come to believe that we need the power of big government, but limit the size of the bureaucracy to allow leaders to implement quick and informed decisions.  But, if we get rid of the bureaucracy, we run the risk of incompetent, corrupt leaders steering America towards an authoritarian government.  

You'll note that I've rambled from short and simple things to ideas of a complex scope in this entry.  My brother complains that I can't help but talk of politics, and he is right.  As long as humanity has existed, our ability to communicate well has affected us at both micro and macro levels.  Communication skills and thought are involved in each of the items mentioned in this entry.  In the first case, I understood the hidden message meant to trap me into a discussion on someone else's terms.  In the case of the 401k, it illustrates my need to communicate with people who have information I need for planning my future.  In the case with my ex-girlfriend of 20 years, I realized that I couldn't communicate well enough to have a good relationship with this woman. With my cruise, the internet facilitates communication that I would have once depended on a travel agent to supply for my decision making.  And lastly, regarding government, we see that these issues affect all of us at both micro and macro levels.  There is a limit to how much information each of us can process, and not all of it makes us feel comfortable.  Last night's conversation may not have made me feel more comfortable about things which have happened.  But they made me more appreciative of what I have accomplished in my life.

 

 









 



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